RECORDS CLERK VACANCY NO. MOH/FACES/MIGORI-11-16 Key Requirements • Must have a mean grade of at least D plus and above in KCSE&;Possess a Diploma in front office, social science, or any other related qualifications;Certificate in computer science (Proficiency in MS Office software) is a must ;At least one year’s experience in a busy reception, preferably health facility setting • Must have good interpersonal skills, very flexible and a team player& Duties and responsibilities • Custodian of client file and ensures that the client’s file is available at the records office • Receiving and directing patients, receiving patient’s cards and directing them accordingly. ;Balance the client bookings and advise other providers on the booking limits. • Customer care person-leads and directs all the visitors, takes the inquiries/ issues and handle professionally. • Should start work before other staff and end the work after other staff • Working with telephone switchboard; directing incoming calls and outgoing calls • Handle the file flow in the clinic during work and make sure that all the clients are served before closing • Controlling the client waiting bay and ensures that they have enough seats and any emergency is reported to the right person • To receive letters, parcels and correspondences and register. • Real time data entry for both incoming and outgoing clients’ with the use of Open MRS/ Kenya EMR • Ensure they check in and checkout patients using reception module • Retrieve reports from reception module • Maintaining patient files and repairing worn out files • Pulling out of clients files checked in for the day and moving them to various departments • Daily filing of laboratory results into client’s personal file and refilling back. • To supervise all the volunteers and peer educators assigned work at the reception • Organizing for the weekly general meetings and taking minutes, typesetting and sending to the members • Checking on orderliness of the entire office • The records clerk will report to the sub-county data quality officer
